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Technology Management Framework
Drivers of Vendor Satisfaction with Clients in IT Outsourcing Relationships
- Shanthi Gopalakrishnan, New Jersey Institute of Technology ;
- Melodi Guilbault, New Jersey Institute of Technology ;
- Abhoy Ojha, Indian Institute of Management
Use this link to view the PDF file: Drivers of Vendor Satisfaction with Clients in IT Outsourcing Relationships