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Technology Management Framework
An Intelligent Cloud-Based Customer Relationship Management System to Determine Flexible Pricing for Customer Retention
- Stephen W.Y. Cheng, The Hong Kong Polytechnic University ;
- King-lun T. Choy, The Hong Kong Polytechnic University ;
- C.H.Y. Lam, The Hong Kong Polytechnic University
Use this link to view the PDF file: An Intelligent Cloud-Based Customer Relationship Management System to Determine Flexible Pricing for Customer Retention